ABSTRACT
Disruptive Technologies have created radical transformations in different industry fields. They also changed principles governing market and competitions. This role was considered an advantage in different organizational aspects including performance, effectiveness and competitiveness. The attendance of these technologies was not bounded by these aspects alone, it has also flourished in crises and specifically Covid-19 pandemic. One of these disruptive technologies that caught interest in this crisis is cloud collaboration platforms (CCPs). CCPs were essential and critical in a key sector during the pandemic, which was education. The pandemic outbreak caused a mandatory conversion towards online education leaded by CCPs. Demonstration of these platforms during the pandemic was accompanied with their evaluation using different criteria. Still, these criteria were neither clearly justified in their reasons of use nor classified according to their importance during the pandemic. In this paper, a model of CCPs evaluation criteria during the pandemic is presented. This model is based on previous research criteria and applies inductive approach through discovering users experience regarding these criteria during the pandemic. Functionality, reliability and usability in addition to their sub-standards were the main criteria that have been assessed and ranked by users. The users who rated the criteria were academics and experts of a university in Jordan and they were engaged in online education using CCPs. Evaluation was conducted using a quantitative approach using an online questionnaire which was distributed to these academics. Findings show that security and understandability are the most significant criteria that we should look after during the pandemic. Fault tolerance, accuracy, suitability and maturity standards have the second priority and finally, compliance, recoverability, learnability and interoperability have the third priority. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
Disruptive Technologies have created radical transformations in different industry fields. They also changed principles governing market and competitions. This role was considered an advantage in different organizational aspects including performance, effectiveness and competitiveness. The attendance of these technologies was not bounded by these aspects alone, it has also flourished in crises and specifically Covid-19 pandemic. One of these disruptive technologies that caught interest in this crisis is cloud collaboration platforms (CCPs). CCPs were essential and critical in a key sector during the pandemic, which was education. The pandemic outbreak caused a mandatory conversion towards online education leaded by CCPs. Demonstration of these platforms during the pandemic was accompanied with their evaluation using different criteria. Still, these criteria were neither clearly justified in their reasons of use nor classified according to their importance during the pandemic. In this paper, a model of CCPs evaluation criteria during the pandemic is presented. This model is based on previous research criteria and applies inductive approach through discovering users experience regarding these criteria during the pandemic. Functionality, reliability and usability in addition to their sub-standards were the main criteria that have been assessed and ranked by users. The users who rated the criteria were academics and experts of a university in Jordan and they were engaged in online education using CCPs. Evaluation was conducted using a quantitative approach using an online questionnaire which was distributed to these academics. Findings show that security and understandability are the most significant criteria that we should look after during the pandemic. Fault tolerance, accuracy, suitability and maturity standards have the second priority and finally, compliance, recoverability, learnability and interoperability have the third priority. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
This study aims at finding out the effectiveness degree of distance learning at Zarqa University in light of Corona Pandemic from faculty members’ and students’ point of view. The descriptive survey methodology is used. The study is applied to a stratified random sample of faculty members and students at Zarqa University, whose number was (210) faculty members and (1261) male and female students. The questionnaire, which consists of (40) items, distributed into three domains, is used as a tool to collect data, after ensuring its validity and reliability. The findings show that the mean of the effectiveness degree of distance learning at the university is medium from faculty members’ point of view with a mean (3.67) and a standard deviation of (0.47). The study found that the effectiveness degree of distance learning at the university is also medium from the students’ point of view. The mean is (3.36) with a standard deviation of (0.62). The findings indicate that there are significant differences at (α ≤ 0.05) between the views of faculty members and students’ views on the overall degree and the three domains in favor of faculty members. There are no significant differences at (α ≤ 0.05) of the degree of effectiveness of distance learning at the university from the faculty members’ point of view due to the academic rank and gender variables. While there are significant differences attributed to the variable of the faculty, in favor of the humanities faculties. There are significant differences in the degree of effectiveness of distance learning at the university from the students’ point of view in the total score and the three domains attributed to gender, in favor of males. There are significant differences due to the variable of the faculty in the domains of (Distance learning effectiveness and Distance learning system) in favor of humanities faculties. There were no significant differences in the domain of (Distance learning obstacles). © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.